Format Extend Ltd.

Privacy Policy

  1. This privacy policy covers the activities of Format Extend Ltd. Please make enquiries regarding data protection in writing to info@formatextend.com. Format Extend Ltd’s registered address is: 152 Coles Green Road, London NW2 7HD.

  2. Format Extend Ltd. hold data solely for the purpose of carrying out of our day-to-day business. For the Purposes of the GDPR these uses fall under the lawful bases of ‘Contractual’, ‘Lawful Requirement’ and ‘Legitimate Use’. The data of clients, potential clients (‘warm’ leads only), owners of property adjoining or neighbouring a project site, other professionals and suppliers. We do not perform analytics or host third-party advertising on our website.

  3. Client and potential client information is provided directly by those parties either verbally or in writing. Adjoining or neighbouring owners’ information is either provided directly by those parties or by our client or their other appointed professional consultants. Our website uses only cookies essential for its proper function.

  4. Format Extend Ltd. only share data necessary for the performance of our contractual, statutory and legal obligations. Data is shared with other appointed professional consultants, suppliers, local or national Government within the UK and EEA. We use online and cloud-based IT services who may store some of the information which we hold on servers overseas.

  5. Format Extend Ltd. will only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

  6. You have the right to access information held about you by emailing or writing to us at the address in item 1 of this policy. Please provide us with proof of your identity, and we can provide you with details of the information we hold about you. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.

  7. If you wish to complain about how Format Extend Ltd. handle data please visit the Information Commissioner’s Office (ICO) website.

  8. Cookies: Cookies are small text files that websites place on the computers and mobile devices of people who visit those websites. These files are then read by the website each time you return to the site. These text files allow a website to remember your device and how you interacted with the website, which is useful for a number of different purposes. Cookies cannot be used to identify you personally and can’t harm your computer. These pieces of information are used to improve services for you by, for example, enabling a service to recognise

your device so you aren't given the same information several times, and by measuring how many people are accessing certain pages so they can be made easier to use and there’s enough capacity to ensure the pages are delivered quickly. We only use ‘essential cookies’ - These cookies are essential in order to enable you to move around the website and use its features.